T−60Complete
Freeze writes
Evidence attached to the bridge log.
Approach
Understand the operation before changing it
Four stages take a call flow, technical estate or control problem from evidence to an operated service. Each stage ends in a written output you approve before the next begins.
Engagement board
Progress you can inspect
Each phase closes with something tangible that you approve before the next begins.
- 01Weeks 1–2
Assess
Approval requiredGate
Written findings
- 02Weeks 3–6
Design
Approval requiredGate
Approved architecture
- 03Scoped
Deliver
Approval requiredGate
Tested production change
- 04Ongoing
Operate
Gate
Measured SLA
- 011–2 weeks
Assess
We audit the estate as it actually is, not as the documentation claims. You get a written findings report whether or not you proceed.
- 022–4 weeks
Design
Target architecture, migration sequence, risk register and costed options. Reviewed with your team before anything is signed off.
- 03Scoped per project
Deliver
Staged execution with a tested rollback at every cutover. Work runs outside business hours where it touches production.
- 04Ongoing
Operate
Monitoring, patching and backup verification under a written SLA, with a named engineer who already knows the environment.
Commitments
What we hold ourselves to
The method is useful only if the commercial and operational behaviour around it is equally explicit.
- Independent output
The assessment stands alone
You receive the findings report regardless of whether you engage us for the delivery work. It is written to be useful to another supplier if you choose one.
- Scope accountability
No change requests for our own omissions
If the scope missed something we should have caught during assessment, that correction is ours to absorb, not yours to fund.
- Production safety
Rollback is tested, not theoretical
Every production cutover has a rehearsed fallback with a defined decision point and a named person authorised to call it.
- Service evidence
Reporting is unedited
Monthly service reports show missed targets as prominently as met ones. You see the same dashboard we do.
01
02
03
04
Method
Anatomy of a cutover
Most failed migrations are decision failures. Our control room makes ownership, evidence and the stop point visible before traffic moves.
Production cutover
Migration bridge · live plan
T−45Complete
Replicate
Evidence attached to the bridge log.
T−15Checking
Verify parity
Decision owner reviewing parity checks.
T−0Gated
Switch traffic
Locked until the go/no-go is signed.
Go / no-go gate
Traffic cannot move until the named owner signs against the pre-agreed checks.
✓
Fallback ready
Rehearsed against a copy
Coverage
Incidents follow the sun
A handover between Dubai, London, Doha and Islamabad covers the working day end to end — the same runbooks and tooling in every office, under one contract.
🇦🇪🇬🇧🇶🇦🇵🇰FIG. 03 · FOLLOW-THE-SUN COVERAGE
One operational day🇦🇪UTC+04
Dubai
United Arab Emirates
Global headquarters
🇬🇧UTC+00
London
United Kingdom
EMEA delivery
🇶🇦UTC+03
Doha
Qatar
Gulf delivery
🇵🇰UTC+05
Islamabad
Pakistan
Engineering operations
Handover notes, runbooks and escalation stay in one shared operating model.
🇦🇪Dubai🇬🇧London🇶🇦Doha🇵🇰Islamabad
Start here
Tell us what you need to improve
Book an Apex walkthrough, discuss an AI communications deployment or request a scoped infrastructure assessment. You will speak to someone who can evaluate the work, not a qualification script.
- Direct
- +971 4 303 5555
- info@primealley.com
Related capabilities
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Connect this capability with the product, engineering and control layers supporting your operation.